COVID-19 help and support

*Please note these pages will be updated from time to time as the national situation changes*


is your business closed or using less water than usual?

metered customers

If you're a metered customer, the best thing you can do to manage your bills and keep them as low as possible is to submit regular meter readings. Why? Not only will this mean we can bill you on your current consumption, you may win £100 account credit*, too! Click here to submit a read today – or, if you're unsure how to read your meter, watch our short video.

further help

To find out what further help is available for premises in England click here 


For information on help relating to premises in Scotland click here 

*Terms & Conditions apply

Everflow Limited, Wynyard Business Park, TS22 5FG

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0330 6600 137

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