Help & Support

What can we help you with?

Visit the portal

Submit a meter readings, view your bills and check your account details – all in one place!

FAQ's

Here are a few of the questions we get the most. If you don't see what's on your mind, reach out to us anytime on phone, chat, or email.

Moving into a property

Moving into premises supplied by us? Get in touch on or after the day that you move in.

Moving out of a property

Moving out of premises supplied by us? Get in touch on or after the day that you move out.

Request a copy of your bill

Simply fill out this short form to request a copy of an Everflow bill

Submit meter read

Simply fill out this form to submit a meter read

Emergencies

All the information you need for water emergencies.

COVID Support

Advice on how we can support you during the pandemic.