• Leeanne Hedley – Head of Talent

We're hiring: Head of Credit

Everflow Water is a retail company forming part of the Everflow Group. We are the fastest growing water retail company in the UK, with a focus on SME businesses.

We are looking for an experienced, dynamic Head of Credit to join our growing water team. This is an exciting opportunity, offering the chance to take on a strategic role with huge scope for innovation and impact. You will be at the forefront of helping us shape our water business. You will be responsible for Everflow Water’s debt management and prevention strategy, with overall responsibility for the wider credit control team.

Reporting directly to the CFO, this is an excellent opportunity to have a huge impact on our business. You will closely with the Board of Directors, Senior Management Team and operational teams and your remit will be to minimise the level of debt reaching credit control, ensuring effective management and mitigation of all arrears.

Responsibilities (not excluded to):

  • Lead the Credit Control Function within the business

  • Review, analyse and shape debt paths, identifying where these are working/not working

  • Implement robust systems, tools and processes to directly impact debt management and prevention

  • Management of loss forecasting and expected losses

  • Drive credit policy and collections strategies

  • Maintain awareness of industry issues and developments and ensure that relevant updates are circulated when appropriate

  • Ongoing development of policies, procedures and training to improve internal awareness and performance

What we are looking for:

  • Bachelors’ degree or equivalent

  • Proven experience within debt management

  • Background - ideally the utilities sector within debt management/prevention

  • Expert in Credit Risk Management including portfolio analytics, loss forecasting, collections etc.

  • First class managerial and communication skills

  • Strong analytical skills

  • Solutions orientated

  • Proven stakeholder management experience


  • Attractive salary and pension scheme

  • Ongoing support, development and training

  • Employee platform offering great discounts online and in the high street

  • Great reward and recognition system

  • Exposure to the Board of Directors and all parts of a growing business

  • 25 days’ annual leave plus bank holidays

  • Flexitime

  • Free parking

How to apply:

Please send your CV and covering letter to leeanne@everflowgroup.co.uk

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Everflow Limited, Wynyard Business Park, TS22 5FG

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