Avoid frozen or burst pipes this winter
Ensuring your business is prepared for winter could save you thousands.
To help ensure your premises’ pipes do not freeze or burst with the cold winter weather, you should:
Insulate water tanks and lag pipes (pipe insulation or ‘lagging’ material can be found in most DIY stores), and make sure there are no gaps at bends, valves or fittings.
Fix dripping taps – get a plumber in or fix it yourself if you can. To find out how to do a self-leak test, check this post
Check the boiler has been serviced
Minimise draughts from outside by using insulation, wood or plastic and close doors and windows to unheated parts of the property
Keep your heating on low or turn off the water at the stopcock over Christmas (or any period where the premises is unattended) and drain down the system so there’s no water left in the pipes. This will ensure you don’t return to a flooded premises in the new year!
Keep a separate supply of drinking water for emergencies
Where to find your stopcock
Most stopcocks are fitted under the sink and close by turning clockwise. If you have difficulty finding yours or any issues with it, get in touch with our customer services team on 0330 6600 137 or by emailing firstname.lastname@example.org if you’re an Everflow Water customer
What to do if a pipe within your site boundary does freeze:
Turn off the water supply at the stopcock – again, if you have difficulty finding yours or any issues with it, get in touch with our customer services team on 0330 6600 137 or by emailing email@example.com
Open all taps to reduce flooding
Soak up or block off escaping water with thick towels
Call a qualified plumber
Turn off taps once pipework is repaired to avoid further flooding
If you notice an issue with a pipe outside your site boundary, such as a burst, you should contact your wholesaler directly and they will be able to help. A list of wholesaler numbers can be found here.