Is your business temporarily closed?

We want to help keep your bills to a minimum if your business is closed, or using less water. The best way to keep your bills as accurate as possible is to send us regular meter readings.

Check out our video on how to read your meter:

We recommend sending us reads each month. If you send us a reading at least 5 working days before your bill-date, we can make sure it is included in that month’s bill.

You can submit your reading on our website here, or by emailing us at

For more info around COVID-19 help and support, you can visit this page of our website.

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