We're all about making water simple and being transparent in our pricing, so it's important to us that you understand your bill!

Hover over the invoice below for more information. Head to page 3 for metered charges, page 4 for unmetered, page 5 for multiple meters or subs, and page 6 for trade effluent. 

1. invoice info

Page 1.png

billing address

Note- this may be different than the address of your supply point (SPID).

start and end date

The dates covered by this bill

net charges

The charges on this invoice

balance brought forward

Any outstanding credit or debit will show here

Hover your mouse over the bill for more information

account number

Your unique account number with us. If you ever need to get in touch, it's useful to have this to hand!

You can download a printable version of our billing guide here: